Zurcher Kantonalbank
The Zurcher Kantonalbank invests on the bank-owned venture fund pioneer in the start-ups and uses the CRM online gift tool for your own customer loyalty. Success message for the up and coming young company Giveawine AG: the Zurcher Kantonalbank (ZKB) is involved with a notable amount to the leading premium gift platform for companies and individuals based in Glattbrugg. At the same time, the ZKB uses to optimize their customer care the customizable CRM online gift tool from Giveawine. Marc Schmid, former Fleurop-Interflora Europa-chef and one and a half years, CEO at Giveawine, shows delighted: the commitment of the largest Swiss cantonal bank is a great vote of confidence in our business model and our company. It allows us to develop our premium gift platform for products from the gourmet world and enjoyment – and to achieve the strategic growth objectives in the Switzerland, Germany and Austria\”. The ZKB participates in Giveawine in bank-owned venture fund pioneer.
Customer care in difficult Times of rising importance and the value of the professional customer relationship management. Companies due to the competitive market situation increasingly rely on solutions, which customers a large binding force and appreciation to generate. Gifts as a special type of communication and as a tool to enhance customer loyalty are popular biggest surprise, conveying business messages on individual way, and achieve high response rates. The customer relationship management sets (CRM) solution by Giveawine on this approach. CRM online gift tool simple, individual, cost-saving companies that want to use the CRM online gift tool, for its retention action according to individual wishes and budget their own gift range put together. Numerous high quality products from the gourmet and enjoy world (wine, spirits, cigars, chocolates, gift baskets, etc.) are available under. Via gift or greeting card, email, USB-stick or SMS get customers via welcome page (personal greeting via text or video message) access to the shop.